Job Description

Job Description

Job Description

Reports To: Outdoor Adventures Manager

Job Summary:

Ski & Snowboard Instructors at Wasatch Peaks Ranch deliver world-class instruction to members and guests of all ages, backgrounds, and abilities—ranging from complete beginners to advanced, double-black-diamond skiers and riders. This is both a teaching and hospitality role, representing our welcoming, professional, and discreet culture while ensuring safety, skill development, and memorable experiences.

Job Duties

Instruction & Guest Experience

• Deliver high-level ski or snowboard instruction for all skill levels.
• Customize lesson plans to match individual needs, learning styles, and goals.
• Demonstrate techniques and movements with professionalism and clarity.
• Offer a personalized, concierge-style experience before, during, and after lessons.
• Remember guest names, preferences, and prior lesson details for a bespoke approach.
• Engage guests warmly and professionally to build loyalty and trust.
• Assist guests with fitting, adjusting, and caring for ski/snowboard equipment.
• Represent WPR brand values on and off the mountain.

Teamwork & Professionalism:

• Maintain impeccable grooming, uniform, and personal conduct.
• Exhibit discretion, tact, and confidentiality at all times.
• Report guest feedback, concerns, or incidents promptly to management.
• Participate in regular skills, safety, and hospitality training.
• Collaborate with fellow instructors and other resort teams to ensure a safe, productive, and guest-focused environment.
• Coordinate with ski valet and Outfitters to ensure proper gear is provided.
• Work with guest services or concierge to coordinate lesson bookings and schedules.
• Perform other duties as assigned.

Safety & Risk Management:

• Ensure guest safety at all times, including correct equipment use and adherence to mountain safety protocols.
• Monitor weather, slope conditions, and avalanche risks, adjusting plans accordingly.
• Guide clients through rigorous, steep, and challenging terrain safely.
• Collaborate closely with ski patrol, valet, and Outfitters teams for seamless operations.

Licenses and Special Requirements:

• Advanced skiing/riding ability (comfortable in black to double black terrain).
• PSIA- AASI Level I in primary discipline plus minimum 1 year of instruction experience.
• PSIA-AASI Children’s Specialist I preferred
• Strong communication and interpersonal skills.
• Sound decision-making skills and adaptability.
• Ability to teach in steep and challenging terrain.
• Valid driver’s license.
• You must be at least 18 years of age to qualify for this position.

Physical Demands and Work Environment:

• Ability to read, write, and communicate effectively in English.
• Ability to use two-way radios, beacons, and emergency communication devices.
• Capable of giving and following clear verbal and written instructions.
• Ability to visually inspect areas for safety and hazards.
• Physical stamina to stand, walk, ski/ride, lift, twist, bend, kneel, and balance for extended periods.
• Comfortable working outdoors in varying and potentially hazardous conditions.

Classification: Seasonal/Non-Exempt

Position Expectations:

• Maintains neat and professional experience and always observes personal cleanliness rules.
• Self-motivated.
• Member and guest-service oriented.
• Acts professionally.
• Displays a positive attitude toward all (staff, members, guests).
• Courteous towards others.
• Demonstrates a willingness to help others.
• Always acts ethically.
• Works well in a team environment.
• Being creative and proactive.
• Must be aware and able to abide by safety practices.
• Reliable and predictable attendance.
• Wears a clean and presentable uniform.

Position Expectations (continued):

• Ability to exercise good judgement under pressure.
• Can prioritize needs and effectively manage resources.
• Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook.
• Must be able to work holidays, weekends, and overtime as needed.

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