Job Description

Job Description

Job Description

Company: Taylor Custom Rings
Employment Type: Part time in our Showroom based out of Carlsbad, California

About Taylor Custom Rings
At Taylor Custom Rings , we design more than jewelry. We tell love stories through heirloom quality pieces that honor both people and the planet. Since 2015, we’ve specialized in creating custom engagement rings and fine jewelry using lab-grown diamonds, ethically sourced gems, and recycled precious metals. Our mission is to craft pieces that are as meaningful as they are beautiful, all while reducing environmental impact.

We're a close-knit, purpose driven team based in Carlsbad, and we’re looking for a passionate Fine Jewelry Sales Teammate to join us in transforming special moments into timeless treasures.

About the Role
As a sales team member, you'll be the heart of the client experience guiding individuals and couples through our custom design process with warmth, creativity, and expertise. From first consultation to final delivery, you’ll play a key role in co-creating meaningful, one-of-a-kind jewelry pieces. 

This isn’t a traditional sales role it's about connection, storytelling, and craftsmanship. Enjoy a pay structure that reflects team success, not pressure sales : We offer an hourly base pay plus profit sharing tied to company goals, not just individual commission. 

Key Responsibilities

• Guide clients through the full custom jewelry journey from inspiration to delivery
• Deliver an exceptional, personalized client experience both in person and virtually
• Translate stories and ideas into design recommendations that reflect individual values and style
• Confidently manage client pipelines, follow-ups, and ongoing communication
• Collaborate with internal teams to ensure design accuracy, timely production, and seamless service
• Maintain a polished showroom that reflects our luxury brand aesthetic and sustainable ethos
• Contribute to a team culture built on empathy, creativity, and excellence

Qualifications

• 1-2+ years in client-facing roles (jewelry, luxury retail, or design experience preferred)
• Strong interpersonal skills with an empathetic, detail-oriented approach
• Excellent communication and active listening abilities
• Passion for design, sustainability, and creating meaningful customer experiences
• Comfortable working with CRMs, online communication tools, and digital design platforms
• Self-starter with strong time management and organizational skills

Why Join Us?

• Make a real impact in a growing, ethical jewelry company
• Help bring one-of-a-kind pieces and lifelong memories to life
• Work alongside a thoughtful, creative, and passionate team
• Be part of a movement changing the fine jewelry industry for the better

Compensation & Schedule 

• Part time position 18 - 30 hours per week depending on availability and company needs
• Saturdays or Sunday required and some holidays
• 1-2 year commitment
• $20 - $23 per hour DOE plus profit sharing 
• PTO & retirement plan available

To Apply: Attach resume here and or email amandam@taylorcustomrings.com  

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