Job Description

Express Service Advisor

Join to apply for the Express Service Advisor role at Haddad Toyota .

Base pay range

$45,000.00/yr - $60,000.00/yr

Requirements

• High school diploma.
• Valid driver's license.
• Ability to thrive in a fast-paced environment.
• Customer-oriented with excellent interpersonal skills.
• Strong attention to detail.
• Exceptional multitasking abilities.

Benefits

• 50k-75k per year
• Health, Dental, and Vision insurance
• 401(k)
• Paid Holidays
• Paid Time Off

Responsibilities

• Greet customers promptly in the service drive and accurately write up vehicles for service.
• Dispatch repair orders to team leads and consult with technicians regarding required repairs.
• Prepare detailed estimates based on technician recommendations.
• Clearly advise customers on necessary repairs and maintenance needs.
• Determine factory warranty eligibility and process all warranty paperwork in accordance with manufacturer standards.
• Keep customers informed on the status of their vehicle throughout the service process.
• Finalize invoices, review completed work with customers, and process payments.
• Maintain exemplary customer service and ensure a positive service experience.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Motor Vehicle Manufacturing

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